Privacy Policy

Last updated: June 2025

At Primal Media ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.primalmedia.com.au ("Site") or interact with us.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: such as your name, email address, phone number, and company details when you fill out contact forms or subscribe to our newsletter.
Technical Data: including your IP address, browser type, device information, and browsing behaviour on our Site through cookies and tracking technologies.
Usage Data: information about how you use our website, pages visited, and other analytics data.

2. How We Use Your Information

We use your information to:

Respond to your enquiries and provide our services.
Send you marketing communications if you have consented.
Improve our website, products, and services.
Analyse website usage and performance.
Comply with legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and personalise content.

You can control or disable cookies through your browser settings, but some features of the Site may not function properly without them.

4. Disclosure of Your Information

We may share your personal information with:

Trusted third-party service providers who assist us in operating our business (e.g., email service providers, analytics).
Law enforcement or government authorities if required by law.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

6. Your Rights

You have the right to:

Access and correct your personal information held by us.
Withdraw consent to marketing communications at any time.
Request deletion of your personal information, subject to legal requirements.

To exercise these rights, please contact us using the details below.

7. International Transfers

Your information may be transferred to and stored in servers located outside Australia. We will take steps to ensure your data is protected in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. The updated policy will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Primal Media
Email: info@primalmedia.com.au
Website: www.primalmedia.com.au